Driving Theory Test
Driving Theory Test

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Frequently Asked Questions

How quickly will I get a reply?

We aim to answer every message within 24 hours, and most enquiries are resolved on the first reply. During busy periods it may occasionally take a little longer, but you will always hear back from a real person rather than an automated response.

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Please include the email address linked to your account, a short description of what you were doing when the problem occurred, and the device and browser you were using. Screenshots of any error messages help us track down issues much faster.

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Use the password reset link on the login page and check your spam folder if the reset email does not arrive within a few minutes. If you still cannot get in, contact us from the email address you registered with and we will help you recover access.